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Privacy Policy

Last Updated: February 6, 2026

1. Introduction

At ShipESS ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service that connects Shopify to USPS for shipping label creation.

2. Information We Collect

Personal Information: When you create an account, we collect your name, email address, and password.

Store and Shipping Data: When you connect your Shopify store, we collect data related to your orders and fulfillment, such as:

  • Order details and line items
  • Customer shipping addresses
  • Package weights and dimensions
  • USPS label and tracking details
  • Shipping costs and mail class selections

Usage Information: We collect information about how you interact with our service, including:

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Label generation activity
  • Feature usage patterns

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Sync Shopify orders and generate USPS labels
  • Respond to your requests and support inquiries
  • Send you updates, security alerts, and support messages
  • Understand how users interact with our platform to improve functionality
  • Detect and prevent fraudulent activity or abuse

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who help us provide our services (hosting, email, infrastructure)
  • Business Transfers: If we're involved in a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal data to third parties for marketing purposes.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing your personal information
  • Correcting inaccurate information
  • Deleting your information
  • Restricting processing of your information
  • Data portability

To exercise these rights, please contact us at privacy@shipess.com.

7. Third-Party Integrations

Our service integrates with third-party platforms like Shopify and USPS. Information collected through these integrations is governed by their respective privacy policies. We recommend reviewing their privacy practices before connecting your accounts.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.